GSA’s Case in the NYPost: “Uber raked in millions through hidden fees: class-action suit”

GSA’s class action against Uber, filed May 24, 2017, was reported in the New York Post. For full article, click here.

“Passengers are incurring hidden charges with Uber’s “upfront” pricing model — resulting in a $7.4 million windfall per month to the app-ride company from New York City trips alone, according to a new class action lawsuit.

Uber launched its upfront fares last summer, promising a “no math and no surprises” system that would calculate the actual cost of a trip before customers booked a ride.

But Uber is charging riders approximately $2 more than the actual cost of the trip, according to the Brooklyn lawsuit filed by Coney Island resident Jacqueline Gayed.

For example, while the rider pays $14 for a trip, the driver’s Uber platform shows a fare of just $12.

‘Uber simply pockets the difference,’ the suit says.

[…]

The suit was filed the day after Uber admitted it owes drivers tens of millions of dollars in back pay for taking its fee before deducting taxes and other surcharges.”