American Airlines, Inc. promised certain passengers one or more free checked bags when they travel. Passengers may have received e-ticket confirmation emails promising free bags, held AA-branded credit cards, held elite status (such as AA Gold or AA Platinum), or purchased Business or First-Class tickets. Though many passengers were entitled to one or more free checked bags, AA charged them to check their bags.
On February 24, 2021, our firm filed a class action lawsuit alleging that American Airlines routinely overcharges customers for baggage fees. A copy of the complaint can be found here. Additionally, a copy of the Order regarding Plaintiffs’ Motion for Class Certification can be found here.
If you have been overcharged by American Airlines for your baggage fees from 2013 onwards, please contact us to tell us your experience and help us pursue refunds for you and everyone who was overcharged similarly.